Please read these Terms carefully. By accessing meridianex.pro, creating an account, starting a trial, or using any Meridian product, API, mobile or web application, documentation, or related service (collectively, the “Services”), you agree to these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.
If you have a separate signed master service agreement, order form, or enterprise agreement with Meridian (a “Customer Agreement”), that Customer Agreement controls to the extent of any conflict with these Terms for the paid Services it covers. These Terms still govern use of our public websites and any Services not covered by a Customer Agreement.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. The Services are intended for business and professional use. You may not use the Services if you are barred under applicable law or if we have previously suspended or terminated your access.
2. Account registration and security
- You must provide accurate, current account information and keep it updated.
- You are responsible for safeguarding credentials and for activity under your accounts, including actions by users you invite.
- Notify us promptly at support@meridianex.pro of any unauthorized access or security breach related to your account.
- Administrators may manage users, roles, and permissions for their organization. Meridian is not responsible for access decisions made by your administrators.
3. Subscriptions, trials, and fees
3.1 Plans and billing
Paid plans (including Starter, Growth, Scale, and practice offerings) are described on our Pricing page and in applicable order forms. Fees are charged in advance on a monthly or annual basis unless otherwise stated. Taxes may apply and are your responsibility unless we state otherwise.
3.2 Trials
We may offer free trials. Trial features, duration, and limits may change. At the end of a trial, continued use may require a paid subscription. We may suspend trial access if we detect abuse.
3.3 Changes and renewals
Subscriptions renew automatically for the same term unless canceled before the renewal date according to the method provided in-product or by contacting sales@meridianex.pro / support@meridianex.pro. You may upgrade or downgrade as described in your plan; downgrades typically take effect at the next billing cycle. We may change list prices prospectively with notice; price changes do not affect a prepaid term already paid unless stated in a Customer Agreement.
3.4 Refunds
Except where required by law or expressly stated in a Customer Agreement, fees are non-refundable, including for partial periods, unused seats, or downgrades mid-cycle.
3.5 Payment processors
Subscription payments and customer payment collection features may be handled by third-party processors (for example, card networks). Their terms and fees apply to those payment flows. Meridian does not control processor downtime or fee schedules.
4. License and acceptable use
4.1 License
Subject to these Terms and timely payment of applicable fees, Meridian grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services for your internal business purposes during your subscription term.
4.2 Restrictions
You will not, and will not permit others to:
- Copy, modify, or create derivative works of the Services except as expressly allowed;
- Reverse engineer, decompile, or attempt to extract source code, except to the extent this restriction is prohibited by law;
- Rent, lease, sell, resell, or provide the Services to third parties as a standalone service bureau except under an authorized Meridian partner/practice program;
- Bypass or disrupt security, rate limits, or access controls;
- Use the Services to store or transmit malware, unlawful content, or infringing material;
- Probe, scan, or test vulnerability of systems without prior written authorization from security@meridianex.pro;
- Use the Services to build a competing product using non-public aspects of the Services;
- Misrepresent your identity or affiliation, or use another user’s account without permission;
- Process personal data in violation of applicable privacy or employment laws.
4.3 Usage limits
Plans may include limits on entities, users, bank accounts, API calls, storage, or other metrics. We may enforce limits technically or by requiring an upgrade.
5. Customer Content
“Customer Content” means data, files, text, and materials you or your users submit to the Services (including financial records and documents). As between you and Meridian, you retain ownership of Customer Content. You grant Meridian a worldwide license to host, process, transmit, display, and create derivative works of Customer Content solely as needed to provide, secure, and improve the Services, to prevent abuse, and as otherwise directed by you.
You represent that you have all rights and consents necessary to submit Customer Content and to permit Meridian to process it. You are responsible for the accuracy of your books and for compliance with accounting, tax, and regulatory obligations. Meridian is software; it is not your accountant, auditor, or legal advisor, and use of the Services does not create a professional advisory relationship.
6. Integrations and third-party services
The Services may interoperate with third-party products (banks, payroll, ecommerce, CRM, and others). Your use of third-party services is governed by their terms. Meridian does not warrant third-party services and is not liable for their acts, omissions, data quality, or availability. Enabling an integration authorizes Meridian to exchange data with that provider as needed for the integration.
7. Intellectual property
Meridian and its licensors own all right, title, and interest in the Services, including software, interfaces, documentation, logos, and trademarks (including “Meridian”). These Terms do not transfer ownership. Feedback you provide may be used by Meridian without obligation or compensation.
Our websites and marketing materials may include trademarks of third parties; those marks remain their owners’ property.
8. Confidentiality
Each party may receive non-public information from the other (“Confidential Information”). The receiving party will use Confidential Information only to perform under these Terms and will protect it with reasonable care. Confidential Information does not include information that is public through no fault of the receiver, independently developed, or rightfully received from another source without duty of confidentiality. Disclosure may be made if required by law, with notice where legally permitted.
9. Privacy and data protection
Our collection and use of personal information is described in our Privacy Policy. For organizations that require a Data Processing Addendum, contact privacy@meridianex.pro. You are responsible for configuring the Services (roles, MFA, exports, retention) in a manner consistent with your compliance obligations.
10. Beta features
We may offer preview or beta features. They are provided “as is,” may be unstable, and may be changed or discontinued at any time. Do not rely on beta features for production-critical close processes unless we expressly agree otherwise in writing.
11. Suspension and termination
You may stop using the Services at any time and cancel according to your plan’s cancellation process. We may suspend or terminate access if you breach these Terms, fail to pay fees, create risk to the Services or other customers, or if required by law. We will try to provide notice when reasonable and legally permitted.
Upon termination, your right to access the Services ends. We will make Customer Content available for export for a limited period as described in-product or in your Customer Agreement, after which we delete it according to our Privacy Policy and retention practices, except where we must retain data by law.
Sections that by nature should survive (including ownership, confidentiality, disclaimers, limitations of liability, indemnity, and dispute resolution) will survive termination.
12. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, MERIDIAN DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT FINANCIAL OUTPUTS WILL BE COMPLETE OR ACCURATE FOR YOUR SPECIFIC TAX OR AUDIT PURPOSES. YOU REMAIN RESPONSIBLE FOR VERIFYING RESULTS AND FOR PROFESSIONAL ADVICE.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MERIDIAN AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MERIDIAN’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO MERIDIAN FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. IF YOU USE ONLY FREE SERVICES, OUR TOTAL LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.
14. Indemnification
You will defend and indemnify Meridian and its affiliates against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) Customer Content; (b) your use of the Services in violation of these Terms or law; (c) disputes among your users or with your customers/vendors; or (d) your combination of the Services with third-party products not provided by Meridian.
15. Export and sanctions
You must comply with U.S. and other applicable export control and sanctions laws. You may not use the Services in embargoed countries or for prohibited end uses, or by parties listed on restricted-party lists.
16. Government use
If you are a U.S. government user, the Services are “commercial computer software” and related documentation developed at private expense, provided with only those rights customarily provided to the public under these Terms.
17. Changes to the Services and Terms
We may improve, modify, or discontinue features with reasonable notice when practical. We may update these Terms by posting a revised version with a new “Last updated” date. Material changes will be communicated by email or in-product notice where required. If you do not agree, you must stop using the Services before the changes take effect.
18. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, excluding conflict-of-law rules. Except where prohibited, disputes will be resolved in the state or federal courts located in Travis County, Texas, and you consent to personal jurisdiction there. Either party may seek injunctive relief for intellectual property or confidentiality breaches in any court of competent jurisdiction.
If you are a consumer in a jurisdiction that requires different mandatory protections, those protections apply to the extent required.
19. Miscellaneous
- Entire agreement: These Terms, the Privacy Policy, and any applicable order forms or Customer Agreements are the entire agreement regarding the Services.
- Severability: If a provision is unenforceable, the remainder stays in effect.
- Assignment: You may not assign these Terms without our consent; we may assign to an affiliate or in connection with a corporate transaction.
- No waiver: Failure to enforce a provision is not a waiver.
- Force majeure: Neither party is liable for delays caused by events beyond reasonable control.
- Notices: We may notify you via the Services, account email, or your billing contact. Legal notices to Meridian: legal@meridianex.pro and Meridian Financial Systems, Inc., Attn: Legal, 600 Congress Ave, Suite 400, Austin, TX 78701, USA.
20. Contact
Questions about these Terms: legal@meridianex.pro
Sales: sales@meridianex.pro
Support: support@meridianex.pro